Big four mobile phone companies face £3.3 billion ‘loyalty penalty’ lawsuit
Vodafone, EE, Three and O2 are accused of using their market dominance to overcharge consumers on up to 28.2 million mobile phone contracts.
Financial Ombudsman plans to charge claims management companies
The ombudsman considers charging claims management companies following a surge in cases brought by CMCs and no-win, no-fee law firms.
Drivers mis-sold car finance loans could be losing out on compensation
Consumer Voice has joined forces with leading consumer rights campaigner Martyn James to talk car finance mis-selling.
Consumers win the first battle against Sony Playstation as £5bn competition claim given go-ahead by UK court
Consumer rights expert Alex Neill, who claims the games console giant overcharged 8.9 million UK customers, is now set to go to trial.
Drivers continue to pay the price for a lack of competition at petrol pumps
Competition watchdog has found drivers were hit by ‘significant increases’ in fuel retailers’ margins during the past two months
MPs warn banks not to block new wave of PPI claims
New £18 billion group legal claim accuses banks and credit card companies of secretly charging up to 95% commission on PPI
Amazon and Meta agree to improve the way they treat competitors
Competition regulator launches investigation into £7.5 billion cloud services market following competition concerns from media watchdog
Apple faces court battle after consumer champion’s claim is given the go-ahead
£853 million legal claim accusing Apple of selling iPhones with defective batteries gets the green light to go to trial from the UK competition court.
BT data shows more than 500 potential cyber attacks logged every second
Telecoms giant has said IT, defence, banking and insurance sectors are the most targeted by cyber criminals
Young consumers are more likely to exercise data rights
New survey finds consumers aged 18-24 are most likely to take deliberate action to protect their privacy