Are you one of 9m affected by the EasyJet data breach?

A legal claim is being filed on behalf of EasyJet customers who had sensitive data stolen by cyber criminals in January 2020.

In January 2020 EasyJet discovered 9m customers had their data hacked when the airline’s systems were targeted by cyber criminals. All 9m customers had some sensitive data stolen – this ranged from email addresses and key travel information, to financial information including credit card details and CVV data. If you got an email from EasyJet by 26 May 2020 about this breach you can make a claim.

Have you suffered harm?

As a result of this data breach you may have suffered financial loss or have had your identity stolen. It also leaves you potentially vulnerable to follow-on scams if the hackers sell your data on or use what they have to extract additional information from you. Even if this doesn’t happen, the thought of it occurring may have caused you significant emotional harm and distress. If you were affected you can start your claim now. 

EasyJet has faced criticism for taking too long to notify customers of this hack. It learnt of this issue in January 2020 but didn’t alert all 9m customers until 26 May 2020. If you were one of the affected customers you should have an email from EasyJet alerting you to this issue.

Keller Postman standing up for you

EasyJet is being investigated by the Information Commissioner’s Office, the UK’s data protection watchdog, for this breach and may be fined. Even if it is, none of this money will find its way back to you, the victims. In order for you to be fairly compensated and to ensure EasyJet is held to account the law firm Keller Postman has launched a group action.

Join this claim

What’s happening with this claim?

The claim was filed at the High Court of England and Wales in July 2023. Keller Postman is leading a group of legal firms –including Leigh Day, HNK Solicitors and Johnson Law – to gain permission from the court for the claims of affected customers to be managed collectively. We are urging EasyJet customers who had their data stolen to sign up to the claim to be eligible for compensation.

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Join this claim

Are you eligible?

Complete the form below if you have been a part of this breach. You should have been contacted by EasyJet by 26th May 2020. Everyone who received this confirmation can make a data breach claim. If you didn’t receive an email but booked flights from 17 October 2019 to 4 March 2020 you could still be eligible so sign up if this is relevant to you.

What am I signing up for?

Please complete the form below to sign up to this claim and progress to the next stage. We are working with Keller Postman, the legal firm behind this claim. We will pass your details onto the team and they will be in touch as the claim progresses.

Who is Keller Postman?

Keller Postman is an experienced law firm representing individuals in group actions, often against big companies who have broken the rules and harmed consumers. 

They work on a no-win-no-fee basis. This means you will not have to pay any costs for joining this action even if the claim is lost. But, if won, the firm will either take a cut of your compensation payment or look to recover its fees and associated costs from the defendants directly. 

We are working with Keller Postman to help the team of lawyers raise awareness and connect affected EasyJet customers with this claim. There are other law firms who are looking to bring a case against EasyJet for this data breach. However as we don’t work with them directly we wouldn’t be comfortable to share your data and don’t have all the eligibility criteria to share with you. 
Find out more on how Consumer Voice works with Law firms.

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