Helping you get back money you’re owed from rule-breaking companies.
Free and unbiased advice that tells you when the companies you buy from have broken the law. We help you easily work out whether you’re entitled to compensation and how to claim.
Latest news
Read our latest news articles about consumer rights issues and rule-breaking companies here.
CMA wants Apple to open up iPhone contactless technology to rivals
The CMA says Apple’s fees and restrictions are holding back rival payment apps in the UK, while competitors have already launched in the EU.
Trainline sets aside £3.7m as CMA investigates hidden fees
The CMA is investigating whether Trainline showed customers the full price of train and coach tickets upfront, including mandatory booking fees.
Tribunal approves Apple and Amazon compensation claim
Millions of UK consumers who bought Apple or Beats products on Amazon could be included in the claim, but purchases made from other retailers are not included.
Major car finance law firm calls for ban on claims adverts
One of the UK’s biggest car finance claims firms wants advertising stopped to prevent more drivers being signed up twice and facing cancellation fees.
Your legal rights
Our straightforward guides explain how to claim refunds, compensation, repairs and replacements – without the jargon or hassle.
Car finance compensation
Get the latest on our challenge to the car finance compensation scheme, check what the regulator says you could be owed, and create a free complaint letter to get started.
Data breach compensation
Understand what a data breach means and whether you may be entitled to compensation. We explain how data breach legal claims work with dedicated pages for specific data breaches.
Hidden fees and drip pricing
Spot hidden fees before you pay. What drip pricing is, when hidden fees break consumer law and what you can do if the price you see is not the price you are asked to pay.
Compensation claims
Here are the claims we are working on to seek compensation for UK consumers.
Apple Pay
Apple sued over Apple Pay practices that allegedly pushed up banking charges for 50 million consumers.
Legal Aid Agency data breach
If you applied for legal aid between 2007 and 2025, you could be eligible for a group claim. Register your interest to find out.
Google Play Store Claim
Millions of UK Android users could be included in the Google Play Store claim – check what purchases count and whether you could be affected.
Housebuilders claim
Bought a new-build home? Check if you could be affected by the housebuilders claim, worth up to £4.5bn, and get alerts from Consumer Voice.
Sainsbury’s equal pay
Worked in an hourly-paid Sainsbury’s store role? You may be able to join a fair pay claim for store workers. Check eligibility and understand costs.
Morrisons equal pay
Worked in an hourly-paid Morrisons store role? You may be able to join a fair pay claim for store workers. Check eligibility and understand costs.
Asda equal pay
Worked in an hourly-paid Asda store role? You may be able to join a fair pay claim for store workers. Check eligibility and understand costs.
Johnson & Johnson
Used Johnson & Johnson talcum powder and later developed mesothelioma or certain ovarian cancers? Check if you may be eligible for the UK compensation claim.
Sony PlayStation UK claim
Millions of UK gamers could be owed money in the Sony PlayStation claim, which alleges prices were inflated by up to 20% due to a lack of competition.