Last updated 14 May 2023

This Cookie Policy explains how Consumer Voice Limited (‘Company‘, ‘we‘, ‘us‘, or ‘our‘) uses cookies and similar technologies to recognise you when you visit our website at consumervoice.uk (‘Website‘). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to collect information about how you’re using our service so we can make improvements to this and your browsing experience.

Cookies set by us are called ‘first-party cookies’. Cookies set by parties other than the website owner are called ‘third-party cookies’. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as ‘essential’ or ‘strictly necessary’ cookies. For instance, we use this information to remember your preferences so we can improve your next visit – for example, remembering that you’ve already signed up to our newsletter.

Other cookies enable us to track and target your interests to enhance your experience of our service. Third parties serve cookies through our Website for analytics purposes. This is described in more detail below.

Analytics and customisation cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our service for you.

We use Google Analytics to collect data about how you use Consumer Voice. It stores anonymised information about how you got to Consumer Voice, the pages you visited and how long you spent on them. 

Name:_ga
Purpose:Enables a service to distinguish one visitor from another
Provider:Google LLC
Service:Google Analytics, https://policies.google.com/privacy
Country:US, UK
Type:Analytics
Expires in:2 years

How can I control cookies on my browser?

The way you can refuse cookies through your web browser controls vary from browser to browser. You should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Websites or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called ‘Flash Cookies’ (also known as Local Shared Objects or ‘LSOs’) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to as ‘information’ on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

We don’t work with Third parties to serve advertising on our Website.

How often will you update this Cookie Policy?

We will update this Cookie Policy to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at help@consumervoice.uk