You could be owed up to £16,000 if you have owned or leased a JLR diesel car

Jaguar Land Rover DFP claim after complaints that faulty parts are impacting the reliability of a range of its diesel cars.

JLR faces a legal battle over complaints that faulty parts are impacting the reliability of a range of its diesel cars. Up to 1 million customers could have been left out of pocket by a total of over £3bn. You could be eligible for compensation if you own a Jaguar Land Rover.

The complaint accuses JLR of poorly designed diesel particulate filters (DPF) in a number of its cars. The impact of this could cause serious car performance issues and be potentially unsafe for drivers.

Are you driving a defective Jaguar Land Rover?

You could have a claim if your car has an affected Land Rover DPF system. These include:

  • Land Rover Discovery Sport (L550)
  • Range Rover Evoque (L538 and L551)
  • Jaguar E-Pace (X450)
  • Range Rover (L405)
  • Range Rover Sport (L494)
  • Land Rover Discovery (L462)

Join this claim if you own any of these cars – whether you bought your car new or secondhand. You will also be eligible if you leased your car. Your car must have been purchased from 2018 (or 2021 if you own a Jaguar E-Pace X450). 

What are diesel particulate filters?

All diesel cars post-2009 must be fitted with a DPF to comply with Euro 5 emissions standards. A DPF is designed to catch and store exhaust soot to help lower CO2 emissions from diesel cars.

They only have a finite capacity so trapped soot needs to be regularly emptied or burned off to avoid the filter becoming blocked. A warning light indicates when the exhaust filter is filling up and what is called an ‘active regeneration cycle’ is needed. 

To trigger this the engine needs to be hot enough, requiring the car to be regularly driven continuously at 40 mph for 20 minutes. This is only practical if most of your journeys are done on motorways rather than ‘stop start’ journeys in cities, towns or rural areas. A blocked filter can result in hefty repair bills – a new one can cost between £1,000 and £3,500.

The Jaguar Land Rover DPF claim

Milberg – the law firm leading the claim – is accusing JLR of badly designed DPF systems in a range of its cars. This is impacting their ability to efficiently burn off the trapped soot, causing unnecessary expense to owners, damage to the engine and increased safety risks. 

A blocked DPF can increase exhaust emissions and sometimes put the car into a restricted ‘limp-home mode’, making it slower and less responsive. Milberg argues this increases the risk of accidents and puts the driver and others in danger.

Milberg is also claiming that this faulty system is leading to affected cars needing more frequent servicing, with owners footing the bill for associated costs.   

How to claim compensation

If eligible, you could potentially be entitled to between £3,000 and £16,000 in compensation – depending on the price you paid and your car’s current market value. Sign up to Consumer Voice to keep updated on this claim.

Join this claim

What’s happening with this claim?

The claim was filed at the High Court of England and Wales by Milberg London in April 2023. Milberg is not currently accepting new claimants. If you owned or leased a new or used Jaguar Land Rover between October 2014 and June 2023 you could be affected. Sign up to Consumer Voice to keep updated as the claim progresses. We will get in touch when there is an opportunity to sign up.

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Join this claim

Are you eligible?

Complete the form below if you have owned or leased a new or used Jaguar Land Rover vehicle between April 2017 and 2022.

What am I signing up for?

We are working with Milberg London, the legal firm behind this claim. It is currently closed to new sign ups but we will let you when the time is right to pursue a claim against JLR.

Who is Milberg London?

Milberg London is a specialist litigation firm with experience in taking group action lawsuits, often against big companies who have broken the rules and harmed consumers. Milberg is taking this case on a ‘no-win-no-fee’ basis. This means you will not have to pay any costs for joining this action even if the claim is lost. But, if won, the firm and the litigation funder financing the claim will either take a cut of your compensation payment up to a maximum of 35% and look to recover a proportion of its fees and associated costs from the defendants directly. 

We are working with Milberg to help the team of lawyers raise awareness and connect affected Jaguar Land Rover customers to this claim. Find out more on how Consumer Voice works with law firms. Milberg has also worked on several dieselgate group actions.

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