Marks Electrical fined and ordered to refund 40,000 customers over hidden charges
The electrical appliance retailer automatically signed customers up to its extra services without their agreement, breaking consumer law.
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Amazon faces fresh legal action over allegedly inflated prices
Amazon faces dual class actions alleging inflated prices and unfair practices hitting millions of consumers. Register for updates as these claims progress.
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Amazon class action lawsuit certified: £1.3 Billion Buy Box case moves forward
UK consumers edge closer to potential compensation as the Competition Appeal Tribunal gives permission for a collective action against Amazon to proceed.
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A £200 million question: What happens if not everyone claims their Mastercard compensation?
Unclaimed Mastercard money won’t go back to the company – but it’s still vital to claim what you’re owed. Here’s why.
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Millions of consumers could get up to £70 each as court confirms £200 million Mastercard payout
A UK court has approved a £200 million Mastercard settlement. Up to 44 million consumers may be eligible for £45–£70 each. Here’s what you need to know and how to register.
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M&S cyber attack: what it means for you
Marks & Spencer has confirmed a customer data breach, potentially impacting 9.4m customers. Here’s what you need to know to protect your data.
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Fake reviews and hidden fees are banned in ‘major win’ for UK consumers
Shoppers across the UK are set to save billions from new laws banning fake reviews and hidden fees online that have now come into force.
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Court agrees £200m Mastercard settlement in lawsuit seeking compensation for overcharging on fees
The UK competition court has approved a controversial settlement that will compensate millions of UK consumers. Register for updates.
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Parents could save up to £500 a year on baby formula as watchdog says changes needed
Competition regulator concludes year-long investigation into the baby formula milk industry saying power of branding needs to be tackled.
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Competition watchdog says parents are paying ‘over the odds’ for baby milk
Parents have been ‘shouldering the increasing price’ of baby milk due to limited incentives for the baby formula market to compete on price.
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Nike and Sky adverts banned for using ‘dark pattern’ tactics
The Advertising Standards Authority said both rulings are part of a wider investigation into how ‘online choice architecture’ can harm consumers.
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Warning over loyalty prices at major high street retailers and supermarkets
Consumer group Which? says guidance on pricing laws needs to be updated to help regulators crack down on dubious loyalty pricing practices.
