Which? withdraws £480m smartphone claim against Qualcomm after trial
Consumer group Which? applies to drop the £480m case on behalf of 29 million UK smartphone owners with no compensation to be paid.
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UK mobile networks face £1.1 billion legal action for overcharging millions of customers
A collective action against Vodafone, EE, Three and O2 alleges customers were overcharged after contracts ended. Check if you could be included.
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£480m Which? smartphone claim goes to trial in UK court
Millions of UK Apple and Samsung users may get a payout as Which? sues Qualcomm for £480m over inflated smartphone prices. Check if you’re eligible.
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Final blow for millions of BT Customers over £1.3 billion claim
Court of Appeal shuts down last legal route for compensation for 3.7 million BT landline customers over unfair and excessive landline charges.
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Apple and Google face UK action over mobile monopoly: What it means for you
The UK competition watchdog is taking on Apple and Google’s dominance of the mobile market – paving the way for more choice, better prices, and fairer digital services for consumers.
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Blow for UK consumers as advocate loses £1.3 billion class action against BT
Millions of consumers left disappointed after court dismisses landmark class action against BT for its excessive pricing.
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54% rise in complaints about communications firms recorded by ombudsman
Latest data from the Communications Ombudsman shows complaints about service quality, billing and contract issues are the biggest problems.
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Ofcom bans mobile phone and broadband companies from hiking prices mid-contract
Ofcom plans to ban inflation-linked price rises on mobile, broadband and pay-TV contracts.
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BT fined £2.8m over contract failures for 1.1m EE and Plusnet customers
Telecoms watchdog fines BT £2.8m after failing to provide more than a million customers with clear and simple contract information.
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Vodafone and Three merger could lead to higher prices
The £15 billion merger of Vodafone and Three faces an in-depth investigation by competition watchdog amid price hike concerns.
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Competition trial seeking compensation of up to £400 each for 3.7m BT customers continues
BT accused of ‘abusive’ pricing practices after a fiery first week of the £1.3 billion compensation trial. Sign up to stay updated.
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BT trial: consumer group takes on telecoms giant in £1.3 billion compensation case
BT is accused of overcharging 3m landline customers as the first of its kind collective action trial begins.
