Millions from rail passengers’ class action to fund free legal help across the UK
A settlement involving South Western Trains is helping fund advice services for people struggling with issues such as debt, housing and benefits.
A settlement involving South Western Trains is helping fund advice services for people struggling with issues such as debt, housing and benefits.
Passengers will be able to claim delay compensation directly from ticket retailers under new reforms aimed at making it easier to get money back.
Millions of train passengers miss out on compensation each year. Read our free guide to train delay compensation and your passenger rights.
Millions awarded to Access to Justice Foundation after low passenger uptake of £25 million Stagecoach settlement.
Campaigner Justin Gutmann says the boundary fares ruling is a setback, but warns that weakening collective actions risks undermining consumer justice.
Consumer rights champion makes £6 million compensation available for passengers who don’t have proof of ticket purchase.
Transport for London Travelcard holders who travelled on South Western trains can now make a compensation claim.
The UK competition court has approved a settlement that could compensate up to 1.4 million South Western rail passengers.
A settlement agreement that could compensate millions of rail passengers awaits final approval from competition court.
Data provided by Eurostar showed that the £39 fares ‘had made up a very small percentage’ of available tickets.
Govia Thameslink Railway is accused of making 3.2m of its customers pay twice when travelling in London. Sign up to stay updated if you use these lines.
Southeastern and South Western train companies are accused of making 3.2m customers pay double. Sign up to stay updated if you own a TfL Travelcard and use these lines.