Supreme Court poised to decide the fate of car finance customers in landmark case
Consumer Voice asks top court to protect consumers by ruling secret commission arrangements as unlawful.
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Car finance: the incentives dealers don’t want to tell you about
Secret commission tactics between lenders and dealers are a cause for concern for car buyers.
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Car finance: what consumers want
Consumers want to be able to trust their car dealer and be confident they’re getting a fair deal. Don’t wait, act now if you think your finance deal could involve commission.
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Car finance dealer trust broken as compensation nears
65% trusted dealers for the best deal as regulator may force banks to compensate mis-sold car loan customers. Register for updates.
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Motor finance complaints to the financial ombudsman almost triple in a year
Ombudsman received 194% more motor finance cases compared to same time in the previous year as car finance becomes the most complained about financial product for the first time in five years.
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Top court stops Consumer Voice intervening in mis-sold car finance appeal
The Supreme Court has denied our application to intervene in a landmark case about UK car finance mis-selling while allowing an industry body to make its case.
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Car finance customers kept in the dark over secret commissions
Consumer Voice investigation uncovers significant new findings ahead of a key court decision over the mis-selling of car finance loans.
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Trial kicks off in £150m shipping cartel class action over inflated delivery costs for UK motorists
Two of the world’s biggest car shipping companies go on trial accused of conspiring to fix the delivery costs of new cars and vans.
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£39m available for UK motorists in car shipping cartel claim over inflated costs for UK motorists
Court agrees settlements from two shipping companies accused of conspiring to fix the delivery costs of new cars and vans in the UK.
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Financial regulator considering impact of key car finance court ruling siding with consumers
Watchdog is consulting on extending the time motor finance firms have to handle potentially unlawful commission complaints.
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UK financial watchdog extends probe into car finance mis-selling
Investigation into whether car finance firms owe compensation to millions of customers extended while finance regulator considers redress scheme.
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Car finance companies must hold back funds to cover impact of regulator’s investigation
The UK’s financial regulator has warned companies to hold back cash to cover the costs of its regulatory probe into car finance loans.
