Complaints about financial firms expected to increase
Financial Ombudsman Service has increased its complaint level predictions and is anticipating more complaints about car finance commission.
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Lloyds sets aside £450m for car finance costs and compensation payouts
Lloyds Banking Group has set aside hundreds of millions to cover the potential costs of a regulatory probe into motor finance commission. Drivers could be owed up to £1,100 for car finance deals taken out before 2021.
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New research estimates over 800,000 car finance compensation claims
Drivers could be owed up to £1,100 for car finance deals taken out before 2021. Get the latest information on how to claim compensation.
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Financial regulator to review whether consumers with car finance loans are owed compensation
The regulator is using its powers to decide whether firms owe compensation to millions of customers mis-sold car finance loans.
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Financial ombudsman concerned about the rise in vehicle-related complaints
Complaints from people worried about whether they can pay their finance deals has reached a five-year high as vehicle problems now account for a quarter of all financial complaints.
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Car manufacturers face more than a million new ‘dieselgate’ claims
Judges have been told 1.2 million consumers are seeking compensation against car manufacturers for fitting defeat devices to cheat diesel emissions tests.
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Drivers continue to pay the price for a lack of competition at petrol pumps
Competition watchdog has found drivers were hit by ‘significant increases’ in fuel retailers’ margins during the past two months
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Insurers criticised for delaying claims pay-outs as complaints soar
Latest quarterly data from the Ombudsman shows complaints about car, motorcycle and buildings insurance have reached the highest levels in five years.
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Car finance giants face legal claims of over £1bn for ripping off consumers
Around a million UK consumers could have unwittingly overpaid for car finance over a six year period from three car finance giants.
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Weak competition has led to supermarkets ripping off consumers at petrol pumps
The Competition and Markets Authority this week exposed a shocking truth – weak competition in the supermarket industry has led to consumers paying nearly £1bn more for fuel.
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Court signals 300,000 Mercedes ‘dieselgate’ consumer claims are to accelerate
Drivers are being urged to complete client surveys in order to hold Mercedes to account and get compensation. Sign up to stay updated.
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Jaguar Land Rover faces £3bn legal claim over faulty exhaust filters in its diesel cars
New legal claim says over 1 million Jaguar Land Rover customers could be owed £3 billion for faulty exhaust systems said to impact the cars’ reliability.
