Supreme Court sides with lenders but delivers mixed ruling in car finance case
Supreme Court limits car finance compensation to cases with excessive or discretionary commissions that led to unfairly high interest rates.
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Supreme Court set to decide fate of car finance customers in landmark commission case
Consumer Voice urges top judges to uphold ruling on secret commissions that could unlock billions in redress.
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Car finance scandal: 23 million UK drivers expect compensation as trust in lenders collapses
New research reveals the depth of consumer mistrust, and the urgent need for a fair and transparent redress scheme.
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FCA moves closer to possible redress scheme for mis-sold car finance
The FCA has laid out how a redress scheme for mis-sold car finance could work, warning consumers about unnecessary legal fees. A final decision is due after the Supreme Court’s ruling in July 2025.
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Supreme Court concludes pivotal hearing on motor finance commissions
Consumer Voice continues to push for transparency and fairness as lenders appeal car finance compensation ruling. Check if you have been affected.
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Supreme Court poised to decide the fate of car finance customers in landmark case
Consumer Voice asks top court to protect consumers by ruling secret commission arrangements as unlawful.
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Car finance: the incentives dealers don’t want to tell you about
Secret commission tactics between lenders and dealers are a cause for concern for car buyers.
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Car finance: what consumers want
Consumers want to be able to trust their car dealer and be confident they’re getting a fair deal. Don’t wait, act now if you think your finance deal could involve commission.
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Car finance dealer trust broken as compensation nears
65% trusted dealers for the best deal as regulator may force banks to compensate mis-sold car loan customers. Register for updates.
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Motor finance complaints to the financial ombudsman almost triple in a year
Ombudsman received 194% more motor finance cases compared to same time in the previous year as car finance becomes the most complained about financial product for the first time in five years.
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Top court stops Consumer Voice intervening in mis-sold car finance appeal
The Supreme Court has denied our application to intervene in a landmark case about UK car finance mis-selling while allowing an industry body to make its case.
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Car finance customers kept in the dark over secret commissions
Consumer Voice investigation uncovers significant new findings ahead of a key court decision over the mis-selling of car finance loans.
