Royal Mail failing to deliver for households hit by post delays
Citizens Advice warns the watering down of Royal Mail delivery rules risks ‘rewarding failure’ as millions hit by post delays.
Citizens Advice warns the watering down of Royal Mail delivery rules risks ‘rewarding failure’ as millions hit by post delays.
Telecoms watchdog fines BT £2.8m after failing to provide more than a million customers with clear and simple contract information.
BT compensation trial ends but it is just one of 12 major consumer lawsuits that could leave UK consumers owed £22.5 billion in compensation payouts.
BT accused of ‘abusive’ pricing practices after a fiery first week of the £1.3 billion compensation trial. Sign up to stay updated.
BT is accused of overcharging 3m landline customers as the first of its kind collective action trial begins.