Energy regulator proposes to increase supplier compensation payments to £40
Ofgem plans inflation-driven increase to compensation payments for failure to meet minimum standards.
Ofgem plans inflation-driven increase to compensation payments for failure to meet minimum standards.
Scottish Power’s direct debit customers to get £300 in refunds and compensation after being overcharged during the energy crisis.
Energy firms must pay customers £30 if new five-day switch deadline is missed.