Energy companies sitting on more than £3 billion worth of consumer credit
Campaigners urge households to reclaim energy credit from suppliers ahead of household bills falling in July
Campaigners urge households to reclaim energy credit from suppliers ahead of household bills falling in July
Ofgem plans inflation-driven increase to compensation payments for failure to meet minimum standards.
Scottish Power’s direct debit customers to get £300 in refunds and compensation after being overcharged during the energy crisis.
Energy firms must pay customers £30 if new five-day switch deadline is missed.