Compensation for households could double under new water reforms but bills still rising
Government reforms aim at ending the crisis in the water sector could double compensation owed to customers when standards are not met.
Government reforms aim at ending the crisis in the water sector could double compensation owed to customers when standards are not met.
Thames Water joins Severn Trent Water, United Utilities, Anglian Water, Yorkshire Water and Northumbrian Water in £800 million compensation claim.
Consumers vent frustration with water companies as customer satisfaction plummets ahead of expected bill rises over the next five years.
Thames Water and five other water companies accused of underreporting sewage spillages and discharges. Sign up to Consumer Voice for updates.
Northumbrian Water and five other water companies accused of underreporting sewage spillages and discharges. Sign up to Consumer Voice for updates.
United Utilities and five other water companies accused of underreporting sewage spillages and discharges. Sign up to Consumer Voice for updates.
Severn Trent and five other water companies accused of underreporting sewage spillages and discharges. Sign up to Consumer Voice for updates.
Yorkshire Water and five other water companies accused of underreporting sewage spillages and discharges. Sign up to Consumer Voice for updates.
Anglian Water and five other water companies accused of underreporting sewage spillages and discharges. Sign up to Consumer Voice for updates.
BT compensation trial ends but it is just one of 12 major consumer lawsuits that could leave UK consumers owed £22.5 billion in compensation payouts.